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Autel has got some feedback from customers for updating Autel MaxiLink ML629 software. The Maxi PC Suit always prompts “Failed to find device” when connecting the ML629 device to computer.

Solution

1. Hold the left arrow button on Autel ML629, insert its wire into computer USB port. The screen will turn on, and say: ”Updated by USB”.

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2. Open Maxi PC Suit software on computer to start scanning, it says “Failed to find device”. This is where a lot of people are probably having trouble.

Take out the Micro SD card that came with the device at the bottom, put it in a adapter and insert into computer.

3. Run the Maxi PC Suit software again, now you can successfully log in to update latest available upgrades.

Install and transfer it to the Micro SD card, then put the card back to Autel ML629 device. Updated is complete.

Problem was solved!

Maxi PC Suite download:

Remember to download the correct version, it is normally the 1st one, the other one is for MAC system, and one is for Mexico.

This is a tech tip about how to solve “Failed to find device” problem when connecting Autel ML629 OBD2 scanner with computer for upgrade.

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Q: When update Maxicheck Pro to version v6.47, it come out the error display as below,

A: The memory of SD Card is fully used, please format the SD Card before download the software.

Then choose PC Suite version and follow the Maxicheck Pro update steps as below.

How to update Autel Maxicheck Pro ?

(This Software update Instructions is suitable for MaxiDiag Elite, MaxiCheck Pro,TS501, TS601, AL609, AL619, EBS301,OLS301, VAG505, MOT PRO)

1. Register the Tool:

1). Please go to our website www.autel.com to register an Autel ID.

2). Then sign in our website with your Autel ID and password to register your tool: //pro.auteltech.com/

Note: when registering the tool on our website, please make sure that the serial number and register password that you input are correct.
On the tool itself, you can press on Setup->About to double check the serial number and register password.
If you only have the S/N, please contact our technical support to check out the register password.

1). Log in our website with your Autel ID and password, and then download the latest PC Suite for your tool from your account. //pro.auteltech.com/

2). Then please install the PC Suite on a Windows computer that can get Internet access.

3). Insert the SD card to USB port of the computer via a SD card reader, run the PC Suit, then input your Autel ID and password to log in our system.
If you forget your password unintentionally, you may always click the [Forget Password?] to link to our website and reset your password.

4). Then wait for the Update window to display.

You can use the pull-down menu on the right corner to select the correct SD card if two or more SD cards have been connected to the PC.
And you can click on the Install button to download the software updates.

To ensure the good performance of the scan tool, it is recommended to download and install all the software updates.

6. After downloading all the software, please insert the SD card back to

the tool; then you can enjoy the new software.

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