It's not known if the person asking the question used the manual reset method above or the ssc service utility also mentioned, but apparently they got the printer to work, so it's worth trying the manual method if you are unable to use the SSC Service Utility, be it because you use a MAC or a new Windows operating system that is unsupported, as. It's not known if the person asking the question used the manual reset method above or the ssc service utility also mentioned, but apparently they got the printer to work, so it's worth trying the manual method if you are unable to use the SSC Service Utility, be it because you use a MAC or a new Windows operating system that is unsupported, as.
SSC Service Utility displays the current ink levels, for both color and black cartridges, so as to enable users to replace or refill them in due time, before they get damaged or completely empty. The SSC service utility is completed by an additional tool for cleaning the printheads. The little helper suitable for color and black cartridges of more than 100 models of Japanese printer manufacturer. The software for resetting and freezing of the ink level indicator of cartridges can be used as a service tool especially for older Epson printer.
Hi All
I may have screwed my fairly new (very expensive) Epson Photo 950. I was evaluating the 'SSC Epson Service Utility Ver 2.91', it claims to be able to reset ink counters, waste ink counter etc. It has a set of functions labelled CSIC, supposed to reset the cartridge chips, for refilling etc.
I had just installed two new black cartidges so I thought no harm could come from resetting them, as a test sort of, well they would be full anyway so it couldn't do any harm, right. WRONG, the printer now although still apparently functional and responding to print jobs ignores the ink cartridges altogether.
The display in Status Monitor shows full levels on all cartidges but is grayed out (everything not just the blacks) and the printer is no longer reducing the levels with print jobs. The Information button is also grayed out and unresponsive. Clearly there is now a danger that the printer will eventually suck air instead of ink. I tested this by removing a cartridge and restarting Status Monitor, it still showed full cartridges and displayed 'Ready To Print'.
I tried more new cartridges hoping it was only a problem with the cartridge chips, no joy the problem remains. The printer is not communicating with the cartridges anymore, it doesn't even appear to care whether or not they're even installed.
I have emailed SSC about this problem, including an SSC Utility test report but to date I have been ignored. Unless I can resolve this problem the SSc Utility (with my assistance of course) will have damaged my printer beyond repair.
Anyone any ideas maybe or even better solutions, thanks in advance if anyone can help.
Ian Kay
SSC Service Utility
for Epson Stylus Printers.
Main features.
SSC Service Utility allow you to do many amazing things with Your Epson printer :
1) Work directly with CSIC in Epson Stylus printers cartridges.
2) Reset or rewrite any chip using special addon device.
3) Freeze internal ink counters.
4) Reset internal ink counters even with empty cartridges.
5) Separate cleaning of color and black heads for all Epson inkjet printers, powerful cleaning mode.
6) Hot swapping of cartridges supported.
7) Resetting of protection counter (even then it is already full).
8) More then 100 different Epson printers supported
This allow many people with high printing demands to save some money (program works with both black and color cartridges).
Up to day this software works under Windows 95/98/ME/2K2/XP with both the LPT and USB printers.
NOTE ! You can lost Epson lifetime guarantee on print head by refilling ink cartridges!
Latest versions changes:
New in 4.30:
- support for R270
- support for R240
- support for R340
- support for CX2800
- support for CX3900
- support for CX4900
- support for CX5900
- support for C58/C59
- support for RX640
- improved support for C2100/2200
- improved support for RX700
- improved support for R2400
- improved support for 785EPX/825/895/915
- some other improvements and bug fixes
New in 4.20:
- support for CX4200/CX4700/CX4800/DX4200/DX4800
- support for C47/C48
- support for RX430
- support for CX6500/CX6300
- improved support for CX6400/CX6600
- improved support for RX500/RX510
- improved support for RX600/RX610
- improved support for R1800
- improved support for CX3700/CX3800/DX3800/DX3850
- improved support for C67/C68/D68
- improved support for C87/C88/D88
- many new chip models supported
- some other improvements and bug fixes
New in 4.10:
- support for PM-970C
- support for PictureMate
- support for RX700
- support for R2400
- support for PM-A700
- support for PM-G720
- support for RX520
- support for CX7800
- support for CX4100
- support for DX3800
- support for CX3800/CX3810
- support for CX3700
- support for C67/68 and Photo Editions
- support for C87/C88/D88 and Photo Editions
- support for R220/R230
- support for R320
- support for CX4500
- support for CX3650
- various bug fixes
New in 4.00:
- ability to work with additional reset device
- support for CX4600
- support for CX5300
- support for CX5100
- support for RX420
- support for RX425
- support for RX620
- support for R1800
- improved support for almost all other printers
- improved ink freezer
- improved ink monitor, implemented status information
- protection counter reset improvements
- various bug fixes
Full version history is in the help file included in distribution.
Please, read all instructions in help file before doing anything with Your printer!
Please, post filled test report form generated by the program (test report button) to us in case of any software problem or if Your printer is unsupported by this software (read instructions how to make test report in this case in help file) !
Program screenshots:
This menu can be accessed by right clicking on the application icon located in tray. |
NOTE!
1) This is freeware project, so it is illegal to take money for this software.
2) Distribution of this software from any site other then www.ssclg.com or one of our official partners sites is prohibited!
(с) 2002-2007 SSC Localization Group
Send your test reports and support requests (with reports) to this e-mail
You can discuss software in this forum.
End user agreement
1) This software is provided 'as is' without any express or implied warranty of any kind including, without
limitation, warranties of merchantability, non-infringement or fitness for any particular purpose.
2) You are liable for all risks in relation to the quality or performance of this software. In no event shall SSC Localization Group or personally, author of this software, be liable for any damages whatsoever caused to you or the third party arising out of the use or inability to use this software. Damages include general damages, special damages, accidental damages or consequential damages (including, without limitation, loss of data or accuracy or unfitting interface for other programs, or problems with peripheral equipment).
Ssc Service Utility For Epson Printers
2) You understand the risk of whole head or individual nozzles clogging in case of tardy replacing of empty cartridges, as well as risk of using hot swapping function (this include frequently cartridges replacement, or wrong deblocking of parking head on some models). You understand, that resetting the ink level counters or using ink freezer function implies responsibility to carefully watch ink levels in all cartridges and timely (as soon as You see any raw white bands, even in one color) replace cardridge.